If this doesn’t help, connect to a different USB port and check if the logo appears. If the logo is not displayed on the screen, make sure you’re using the GoPro USB cable. If you have a Mac computer available, try to connect GoPro to Mac computer and use the Image Capture feature to display the media files.Įnsure that the USB logo appears on the display of the camera. Once the computer is turned on, turn on GoPro and check if the device is recognized. Then connect the camera and turn on your computer. The first troubleshooting step is to unplug the GoPro device and restart your computer. What will you do in such a situation? This article provides troubleshooting steps that are easy to follow. So you connect the camera, but the device fails to show up on the GoPro app. Now you want to transfer these videos to your computer. ![]() You had a great surfing session and the whole event was captured on your GoPro.
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